Web24/7 support starts with the Xfinity My Account app. View and pay your bill, reschedule your service appointment, chat with an agent, or schedule a call back... WebFeb 17, 2024 · Once you purchase your equipment, you will schedule an installation appointment. Xfinity guarantees that the technician will arrive within a two-hour window, or you will receive a $20 credit. The company requests that the account holder or an authorized decision-maker on the account (age 18 years+) is home during the entire installation.

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Xfinity My Account app: Rescheduling an Appointment - YouTube

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